VIRGINIA TOLL CLASSES, PAYMENTS & VIOLATIONS

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Toll Information for Virginia

IMPORTANT COVID-19 UPDATES:

Cash toll collection remains suspended in many locations due to COVID-19. A compatible toll pass must be used. In some cases, you may use exact change. In other circumstances, a photo of your vehicle's license plate will be taken to determine where to send a toll invoice.

 

toll calculatorsNEED TOLL CALCULATORS?

Use our toll calculators to learn how much your trip will cost. Calculate tolls for cars, trucks, vans, SUVs, RVs, commercial vehicles and tractor-trailers.

Virginia vehicle classes and definitions are shown, along with information to pay missed tolls.

For toll pass and electronic payment information, see the section about toll passes.

CALCULATE VIRGINIA TOLLS ▷ 

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DRIVING TOLL ROADS IN VIRGINIA

Chesapeake Expressway photo
▷ A guide sign alerts drivers northbound on VA 168 they are approaching the Chesapeake Expressway. Photo taken October 28, 2019.

Any driver that uses a toll road in Virginia is expected to pay the toll for that roadway. In Virginia, the tolls are set by the Virginia Department Of Transportation, usually abbreviated, "VDOT", for state-managed toll roads, and by regional agencies that manage specific local toll roads.

The various agencies include some private companies that have been chartered by local authorities to manage some toll roads and crossings. This is particularly true across the Norfolk and Chesapeake area.

See below for additional information about toll classes and paying violations.

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MISSED TOLL/WRONG LANE?

Missed Tolls

If you did not have enough cash, used the wrong lane or have another type of violation, the Commonwealth operates an online payment system that will cover all state and regional toll agencies in Virginia. This means that if you missed a toll, you have the option to pay through a "missed-a-toll" process, prior to getting a violation notice or an invoice.

You will need to know the toll road you drove, the day and time of the trip, and provide vehicle information.

If you have an E-ZPass and receive an E-ZPass Toll Violation Notice for any toll road in Virginia, you may use the "pay missed toll" option below; however, you will still need to

 FIND FACILITY / PAY MISSED TOLL ▷

If you wait until you recieve an invoice or violation statement, you will have to use that information to pay your toll or violation.

The Commonwealth website may be used for violations that transpired on the following roadways only: Dulles Toll Road, Powhite Parkway, Powhite Parkway Extension, Downtown Expressway and the Coleman Bridge. All others must refer to the local payment options shown below.

 PAY TOLL VIOLATIONS OR INVOICES ▷

Use the guide below for more information on paying tolls and violations for local or regional agencies.

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Dulles Toll Road and Dulles Greenway (VA 267)

The Dulles Toll Road is managed by the Metropolitan Washington Airports Authority. It connects Washington Dulles International Airport and the Dulles Greenway to the Capitol Beltway Outer Loop.

The Dulles Greenway is a private toll road connecting the Dulles Toll Road with the Washington, D.C. suburbs of Leesburg and Ashburn.

Both segments are part of Virginia Route 267.

Dulles Toll Road:

The Dulles Toll Road customer service center is open from 7:00 a.m. to 7:00 p.m., Monday through Friday. You may call 877-762-7824 for help regarding E-ZPass, paying a missed toll or to get assistance with violations on the Dulles Toll Road.

You may also call the customer service number in the event you pay a toll and there is a mechanical malfunction, or should you get a red light after paying your toll. Listen for the prompts.

If you wish to pay online, use the "pay toll violations" option above.

Dulles Greenway:

Dulles Greenway administrative offices are open from 8:00 a.m. to 5:00 p.m., Monday through Friday. You may call 703-707-8870 to request assistance with your Dulles Greenway toll or pay a missed toll. You may also call 703-668-0033 regarding violations, specifically.

If you know you missed a toll, but you have not received a toll invoice or unpaid toll notice, you may pay your missed toll by sending payment with a form. You must make the payment within ten (10) days of making the trip.

⤓ DOWNLOAD MISSED TOLL FORM ⤓

If you received an Unpaid Toll Invoice or Notice Of Unpaid Toll from Dulles Greenway, you may pay the notice online. You will need either your invoice serial number or your E-ZPass transponder number to pay from this page. You will also need either a Letter ID number or a Toll Date.

 PAY DULLES GREENWAY VIOLATIONS OR INVOICES ▷

If you wish to dispute your invoice, you must do so in writing. Send written notices within 30 days of receiving your unpaid toll notice or invoice. Be aware, however, that the due date of your invoice will not change, and the enforcement processing center will review all disputes within a five (5) day period.

Where to mail missed toll payments and disputes for the Dulles Greenway:

Dulles Greenway
Suite 102
45305 Catalina Court
Sterling VA 20166

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Richmond Expressway System: Powhite Parkway (VA 76), Downtown Expressway (VA195) and Boulevard Bridge

The Richmond expressway system is operated by the Richmond Metropolitican Transportation Authority, the RMTA. The RMTA is responsible for setting and collecting tolls on the Powhite Parkway, the Downtown Expressway and the Boulevard Bridge in Richmond. The Powhite Parkway Extension is operated by VDOT.

RMTA offices may be reached by calling 804-523-3300. Toll violations may be payed or disputed by calling 804-523-3305.

IMPORTANT! The Powhite Parkway Extension, which runs from the Midlothian Turnpike south, is operated by Virginia DOT, not RMTA. Violations on this segment of the Powhite Parkway must be paid using the state options above.

If you know you missed a toll, you may pay RMTA tolls online at any time, either before or after receiving an Unpaid Toll Invoice. If you wait until you receive your toll invoice, there may be additional fees.

You may use either your license plate number or an invoice number as your reference for payments to the RMTA.

 PAY RMTA VIOLATIONS OR INVOICES ▷

You may also mail your missed or unpaid toll to the RMTA administrative offices.

Where to mail missed toll payments for RMTA toll roads:

ATTN: Unpaid Toll
RMTA
901 East Byrd Street Suite 1120
Richmond VA 23219

If you are sending a payment by mail, you may send checks or money orders made payable to RMTA.

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Elizabeth River Tunnels: Midtown Tunnel (US 58) and Downtown Tunnel (I-264)

The Elizabeth River tunnels connecting Norfolk and Portsmouth are operated by the DriveERT, which is owned by the Elizabeth River Crossings OpCo, LLC. ERC OpCo operates the Midtown Tunnel and the Downtown Tunnel, which are tolled, as well as the MLK Expressway, which is not tolled. ERC OpCo is under a contract with the Virgnia Department of Transportation (VDOT) that will continue to 2070.

DriveERT administration offices may be reached by calling 757-837-0840. You may use this number to handle questions about tolls, or toll payments and violations. You may also email DriveERT customer service by sending inquiries to [email protected]

Since the Elizabeth River tunnels offer a Pay by Plate option, you can pay tolls immediately online using a credit or debit card with the Visa or Mastercard logo. You may also use this option if you have already received a toll invoice or a Pay by Plate invoice.

 PAY ERT TOLLS OR ‘PAY BY PLATE’ INVOICES ▷

NOTICE! If you drove through one of the Elizabeth River Tunnels more than four days ago, and you did not have a compatible toll pass, you will have to wait to receive your Pay by Plate invoice.

If you have received a Pay by Plate or toll invoice and wish to mail your payment, or if you live in the Norfolk/Portsmouth/Chesapeake area and wish to pay in person, mail or bring your payment to the DriveERT office shown below.

Where to mail or bring toll payments for Elizabeth River tunnels:

DriveERT
309 County Street
Portsmouth VA 23704

If you wish to dispute your invoice from DriveERT, you may do so by filing a dispute online. Disputes MUST be filed within sixty (60) days of getting your toll invoice or Pay by Plate invoice.

 DISPUTE ERT TOLLS OR ‘PAY BY PLATE’ INVOICES ▷

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South Norfolk Jordan Bridge

The South Norfolk Jordan Bridge replaced the old Jordan Bridge, and was built by Figg Bridge Developers after an agreement between the developers, United Bridge Partners and the city of Chesapeake. United Bridge Partners owns and operates the bridge, under the agreement.

The South Norfolk Jordan Bridge customer care center and billing office are open from 8:00 a.m. to 6:00 p.m., Monday through Friday. The office may be reached at 855-690-SNJB (7652).

To reach the local operations office, in Chesapeake, Virginia, call 757-545-3444. The Chesapeake operations office is open for customer service from 9:30 a.m. to 12:30 p.m., and from 1:30 p.m. to 4:30 p.m., Monday through Friday.

One can not "miss" a toll on the SNJB, because the bridge uses open-road, all-electronic tolling. If you have an E-ZPass or compatible toll pass with available funds, your pass will be charged at the E-ZPass rate. All others will be sent a Pay by Plate bill for their tolls, which will be mailed to the registered owner of the vehicle.

To pay your Pay by Plate invoice for the SNJB, simply have your invoice available. You will need the account number and the invoice numbers that appear on the Pay by Plate bill.

 PAY SNJB ‘PAY BY PLATE’ INVOICES ▷

If you have received a Pay by Plate or toll invoice and wish to mail your payment, you may send payment to the SNJB processing center shown below.

Where to mail Pay by Plate invoices for the South Norfolk Jordan Bridge:

SNJB Pay By Plate
2705 West Sam Houston Parkway North
Houston TX 77043-1609

The Chesapeake operations office for the SNJB is located at the following address:

South Norfolk Jordan Bridge
1001 Scenic Parkway
Chesapeake VA 23323

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Chesapeake Expressway (VA 168) and Dominion Boulevard Bridge (US 17)

Both the Chesapeake Expressway and the Dominion Boulevard Bridge are operated by the City of Chesapeake, as part of the Chesapeake Transportation System.

The city operates the Chesapeake Expressway as a traditional local toll road, accepting cash or E-ZPass or compatible toll passes for payment.

The Dominion Boulevard Bridge accepts E-ZPass or compatible passes, or you will be billed with a Toll by Plate invoice. See each section for more information about payments and toll violations.

Chesapeake Expressway

E-ZPass and compatible toll pass account holders may use the open-road, center express lanes at the Chesapeake Expressway toll plaza. All others must pay by cash.

If you miss a toll, you must call the Chesapeake Expressway customer service office, which is open from 8 a.m. to 4:30 p.m., Monday through Friday. That number is 757-204-0010. You will be provided instructions on how to pay.

If you are a resident of the Norfolk / Portsmouth / Chesapeake area, you may visit one of the customer service centers. They are located at the following addresses:

Chesapeake

168 Toll Plaza Road
Chesapeake VA 23322

Norfolk

1701 Church Street
Norfolk VA 23504

Portsmouth

4010 Victory Boulevard
Portsmouth VA 23701

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Dominion Boulevard Veterans Bridge

The customer service office for the Dominion Boulevard Bridge is open from 7:00 a.m. to 7:00 p.m., Monday through Friday. The office may be reached by calling 855-813-9123.

One can not "miss" a toll on the Dominion Boulevard Bridge, because the bridge uses open-road, all-electronic tolling. If you have an E-ZPass or compatible toll pass with available funds, your pass will be charged at the E-ZPass rate. All others will be sent a Toll by Plate bill for their tolls, which will be mailed to the registered owner of the vehicle.

To pay your Toll by Plate invoice for the Dominion Boulevard Bridge, simply have your invoice available. You will need either the account number or the notice number that appears on the Toll by Plate bill, as well as your vehicle license number and state. To pay your bill by credit card or debit card, please use the online payment system below.

 PAY DOMINION BLVD ‘TOLL BY PLATE’ INVOICES ▷

If you have received a Toll by Plate invoice and wish to mail your payment, you may send check payments to the lock box address shown below.

Where to mail Toll by Plate payments for the Dominion Boulevard Veterans Bridge:

Dominion Boulevard Veterans Bridge
PO Box 1188
Chesapeake VA 23327

Chesapeake Bay Bridge-Tunnel

The Chesapeake Bay Bridge-Tunnel is operated by the Chesapeake Bay Bridge and Tunnel Commission. The bridge does not bill by license plate. E-ZPass, credit cards or debit cards, and cash are accepted. If you miss paying a toll, you will receive a ‘Promise to Pay’ slip.

The Chesapeake Bay Bridge-Tunnel customer service office is open from 8:00 a.m. to 4:30 p.m., Monday through Friday. You may call 757-331-2960 to reach this office about tolls or a ‘Promise to Pay’ invoice issued at the time of your travel.

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PAYING TOLLS IN VIRGINIA

When you use Virginia's toll roads, you may pay with pay with cash or use an E-ZPass or IPass transponder.

Cash Payment System

The cash payment system speaks for itself. When you pay by cash, you are responsible for having sufficient cash funds to pay for your tolls while driving on Virginia toll roads.

In Virginia, toll plazas that operate on the mainline of any toll road will include 24-hour full-service lanes, with staff. However, most plazas on the on-ramps and off-ramps will only have staff during daytime hours, typically from 5:30 a.m. until about 9:30 p.m. Payments made at automated toll booths must be exact change. You will not get change at automated booths.

If you are unable to pay your toll, you will receive a ticket for the amount of the unpaid toll, plus an administrative fine.

Credit Card

Credit and debit cards with the Visa or Mastercard logos may be used at many toll facilities in Virginia. Many locations only offer the option of a credit/debit card or a toll transponder. When using this option, you are resonsible for having a balance sufficient to cover toll charges.

Credit/debit cards are also accepted for paying tolls online, prior to receiving toll violations or unpaid toll notices.

Virginia E-ZPass

Virginia is part of the E-ZPass system; therefore, you may use an E-ZPass and IPass on toll roads in Virginia.

LEARN MORE ▷

E-ZPass Compatibility

Virginia is on the E-ZPass electronic toll collection network, so any transponder that displays the E-ZPass or IPass logo will be accepted in Virginia. If you have an E-ZPass issued in any state, or Illinois' IPass, you may use the E-ZPass lanes.

Make sure you have adequate funds in your E-ZPass account before making your trip; otherwise, you will be assessed a toll violation and fine.

LEARN MORE ▷

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VEHICLE CLASSES

Counting Axles

counting axles quick reference

This graphic provides general information about how to count the number of axles on your vehicle. See the information below for detailed information for Virginia.


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About Vehicle Classes

The classification system is simple in Virginia. Tolls are calculated based on the number of axles your vehicle has. Any trailers that are towed behind your vehicle will also have the axles counted, so when you count the axles on your vehicle, be certain to add the number of axles on the vehicle and the trailer to get your total.

Motorcycles count as a car, including motorcycles with a sidecar. Motorcycles with a trailer would count two axles for the motorcycle, plus the number of axles on the trailer, to get a total.

Axle Classes

  • 2-Axle class includes a car, van, SUV, motorcycle or pickup truck
  • 3-Axle class includes the axles on the vehicle plus any trailer
  • 4-Axle class includes the axles on the vehicle plus any trailer
  • 5-Axle class includes the axles on the vehicle plus any trailer
  • 6-Axle class includes the axles on the vehicle plus any trailer

In Virginia, there is no class of vehicle higher that the 6-Axle class. If you have seven or more axles, use the 6-Axle Class.

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