Any driver that uses a toll road in New York is expected to pay the toll for that roadway. In New York, the tolls are set by the New York Thruway Authority.
See below for additional information about toll classes and paying violations.
If you did not have enough money for your toll, and your driver's license information was taken at the toll booth, and you received an unpaid toll slip from a toll collector, you may pay with your credit card online. You have seven (7) days to pay your toll when you receive an Unpaid Toll Slip.
If you must mail your payment, either check, cashier's check or money order, send the payment to the following address:
PO Box 189
Albany, NY 12201-0189
Make your payment payable to NYS Thruway Authority. You must include your drive's license number on your check and your unpaid toll slip.
You may also present your Unpaid Toll Slip, along with a check or a cash, at any toll booth along the NYS Thruway.
If you do not have an Unpaid Toll Slip or must otherwise telephone the NYS Thruway Authority about a toll violation, please call 518-471-5051. Phone lines are active from 8 a.m. to 4 p.m. Eastern Time US, Monday through Friday.
The E-ZPass Toll Violations number is 800-333-8655. If you are an E-ZPass account holder and have a toll violation notice, use this number, instead.
You may also contact the Violations Processing unit, directly, by writing to the following address:
E-ZPass Customer Service Center
P.O. Box 15186
Albany, NY 12212-5186