VIEW: CURRENT VERSION
Welcome to this website, owned and operated by Turnpike Information Company ("TURNPIKE"), a wholly-owned subsidiary of Rodan Media Group Corporation ("RODAN"). Both companies are corporations organized under the laws of the state of Florida. Use of this website is subject the terms and conditions delineated herein. We strongly recommend you also read our Terms Of Use and our Privacy Policy.
These conditions may be modified at any time, without prior notice to the user. It is your responsibility to check for modifications. By utilizing this website or ordering any products or services, you agree to the conditions outlined on these pages; if you do not agree to these conditions, you may not use this website.
GENERAL SALES POLICY
Sunpass Mini
(For Use on Florida's Turnpike and other Florida toll roads)
We are acquiring and delivering to you a Sunpass Mini, sold at retail facilities and at turnpike service plazas throughout Florida. In so doing,TURNPIKE is making an expenditure on your behalf, as a convenience to you. Please make certain you need to utilize a Sunpass Mini sticker before ordering.
RODAN and TURNPIKE maintain a record with the USPS and Stamps.com for the mailing of all Sunpass Mini stickers. Each Sunpass Mini sticker is mailed via United States Postal Service with Electronic Delivery Confirmation. A delivery confirmation number will be emailed to the purchaser at the email address provided during checkout.
For proper delivery, it is the responsibility of the buyer to make certain a valid mailing address is provided and that the Sunpass Mini sticker can be delivered to said address. Mail returned by the USPS will be considered undeliverable.
REFUNDS AND CANCELLATIONS
Cancellations
Cancellations of a Sunpass Mini order can only be made prior to shipment processing, which includes the issuance of a USPS delivery confirmation number. An order may be processed at any time after it is placed, but processing usually happens within one (1) to six (6) hours. Once a delivery confirmation number is issued, a full refund of the purchase is no longer possible.
If a cancellation is requested and can be granted, such a request must be made on email and originate from the same email address as the buyer of the Sunpass Mini. For security and liability reasons, there can be no exceptions to this rule.
Refunds
Refunds for Sunpass Mini stickers are permitted only when the Sunpass Mini sticker is returned in the original, unopened envelope in which was mailed. If a refund is requested, the returned Sunpass Mini sticker must be received no later than 50 days after the original sale date. Refunds will consist only of the purchase cost of the Sunpass, not delivery charges.
TURNPIKE must receive notice that the Sunpass Mini sticker is being returned, and a reason for the return. Notice must be sent to TURNPIKE on email, to the email address, [email protected], and it must originate from the same email address as the buyer of the Sunpass Mini. For security and liability reasons, there can be no exceptions to this rule. Returns received without an explanation provided by the original buyer, in accordance with these terms, will not be processed as refunds but will be considered undeliverable.
Undeliverable mails do not qualify for a refund.
EXCEPTIONS
Exceptions to the above policy, where possible, will be considered on a case-by-case basis. Please send an email through our contact form for consideration, and please detail the circumstances specific to your request.
CONTACT INFORMATION
If you have any questions regarding policies and terms on this website, please contact the duly appointed registered agent of RODAN at [email protected].
You may also send written communications to the following address:
Turnpike Information Company
c/o Donnie Goodwin, Esq.
Fifth Floor Suite 507
200 SE 6th Street
Fort Lauderdale, FL 33301
